Eliminate distance and support your devices in any location.
What is WiseMo?
WiseMo is the flexible remote desktop application for IT professionals. Quick and secure, you can support almost any desktop or mobile platform including Windows, Mac, Android, Windows CE and Windows Mobile – online over the Internet and offline via your own network. With its superior mobile support, you can save time, money and resources by connecting to important information or to assist users in need of help. It’s like having the computer or device in front of you – even if you’re miles away.
WiseMo Remote Control Software Intro
Flexible connectivity to suit any environment
WiseMo offers fast on-premise connectivity, where you are in complete control of your network traffic. Great for when you do not have or do not want to depend on Internet availability.
For easy and secure remote support over the Internet, use the WiseMo myCloud service to easily connect your WiseMo modules to each other. Ideal for supporting users and devices on unmanaged networks.
With cross-platform support included, you can remotely troubleshoot any attended or unattended device from any location, including your desktops, laptops, servers, smartphones, tablets, rugged devices any other embedded equipment.
Whatever your industry – WiseMo can support your business
Whether you are a large global organisation, or a one person operation, you can benefit by using WiseMo’s remote support solutions. Whether you need to effectively support hundreds or thousands of rugged devices, or troubleshoot a single server tucked away 5 floors down, WiseMo’s remote support solutions help you get the job done quickly and securely – and from the comfort of your desk or wherever you may happen to be. Financial institutions, public sector, retail, pharmaceutical, shipping, or whatever your industry, an investment in WiseMo technology is an investment in your productivity – and with lightning fast ROI.
Build remote support capabilities directly into your products
If you’re designing a product that needs to have remote accessibility built-in, we can help. WiseMo have embedded their technology into offshore oilrigs, windmills and even parking meters. There’s no job too small – or too big for our technology.
WiseMo development tools for software developers and their OEM options will give you and your products new levels of control, management and service while giving you a competitive edge.
With a comprehensive API you can view and control the screen, transfer files and launch programs or apps remotely. Use the WiseMo technology to increase the value of your products and their time to market.
Why use WiseMo?
With their headquarters just north of Copenhagen in Denmark, the team behind WiseMo have over 50 years of combined experience working with remote support software solutions and are continuing in their pursuit to deliver leading-edge solutions for today’s mobile and Internet based world, while still bridging the traditional on-premise network environment.
WiseMo’s mission is to give organisations a competitive advantage by providing flexible Cloud, On Premise and Hybrid remote support solutions that helps efficiently access, support and manage PCs, Servers, Tablets, Smartphones and other mobile devices and computers, wherever they are.
Lower costs
Support your mobile workforce across any connection without having to send someone on-site
Increase efficiency
Consolidate and use a single tool to cover all your IT support needs no matter the platform or location
Save time
Troubleshoot and manage devices quickly from any location and reduce downtime for your workforce
Reduce risk
Protect your data across any connection and prevent unauthorised access whilst ensuring privacy and compliance
Essential tools for effective remote support
WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded equipment from any location.
With WiseMo software, you’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – using your PC, Browser, Tablet or Smartphone.
Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest (client) and Host (agent) software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers.
Remote control - real-time, seamless screen, mouse and keyboard control with smart optimisations that improve the user experience
File transfer - fast, two-way drag and drop transfer with smart options including synchronise, clone, crash recovery and delta transfers
Remote diagnostics - manage services and processes, access command prompts, edit the registry and view system event logs
Inventory - quickly collect detailed information about the hardware and software installed on the remote machine
Multi-monitor support - view all desktops of the target machine simultaneously or easily switch between specific monitors
Device skins - view and control your mobile devices using a graphical representation of the physical device, including hardware buttons
Secure Remote Support comes as standard
Every aspect of the WiseMo software is designed with your security in mind. To protect and guard your business-critical information, we’ve integrated multiple encryption methods, and added a three-part security model that defines who has access, what they can do and documenting who did what and when.
Whether you are connecting across your LAN/WAN environment or via the Internet to support your remote workforce, your security is not compromised.
Strong 256-bit AES end-to-end encryption to protect your data across any connection type
Multiple authentication methods, including two-factor authentication via the Microsoft or Google Authenticator apps
Centralised portal for governing access to your devices and deciding what granular permissions are assigned once users are authenticated
Complete logging, session recordings and accountability with customisable audit trails
Privacy option allowing the end user to accept or deny an incoming support session
Automatic locking or logging of remote machines in case of abnormal disconnect or brute-force attacks
Affordable and flexible pricing
Whether you need cloud-based connectivity with subscription licenses or prefer a perpetual license option for your on-premise environment, our experts will have a cost-effective option to help you manage and support your organisation without breaking the bank. Please get in touch for a customised, no obligation quote.