Out-of-band remote support features powered by Intel vPro
Efficient and effective remote support
The goal of remote access and remote control software is to improve efficiency. Device management, troubleshooting and break-fix are faster when done remotely. Sending a technician onsite can mean hours of transit time only to find the solution is simply rebooting the device. When that doesn’t work, you run the risk of onsite technicians without the expertise or tools to fix the problem.
Once enabled, the vPro integration enables your IT experts to troubleshoot and resolve issues below the operating system level by using Intel vPro Technology. Access remote devices powered by Intel Core vPro processors to power up or down and reboot PCs, read and update the BIOS, re-image the drive, and more.
Extend traditional support with out-of-band access
With the introduction of the Open AMT Cloud Toolkit, Intel® has provided a new mechanism for cloud-native remote access solutions to tap into the hardware management engine provided by the Intel vPro platform. Integrating Intel’s AMT technology directly into the Connect Portal allows technicians to support Intel vPro devices from anywhere - any device with a network connection and power source is reachable - even when the OS is down.
Remotely fix a wide range of issues directly from the Netop Portal including:
Repair OS or device driver corruption
‘Blue screen of death’
Device driver corruption
BIOS changes and firmware updates
Webinar: Enhance Efficiency with Netop's NEW Intel vPro Integration
Join us for this presentation where our experts will explore the dynamic fusion of Netop and Intel vPro AMT, iterating the advantages for businesses and organisations in all sectors.
Discover Intel vPro AMT's power through a live demo showcasing out-of-band access, remote BIOS management, and device power control for streamlined management and troubleshooting.
Trusted, dependable remote support software - used globally by thousands of customers
Scalable
Enterprises choose Netop software because of its proven record of fast, stable connectivity in the most complex environments.
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For over 30 years, Netop has been delivering trustworthy solutions that organisations around the globe can depend on.
Trusted
Known for its security features, Netop delivers strong encryption, multi-factor authentication and audit trails making it the number one choice for security experts.
Experience next-level support with out-of-band remote management using Netop
Reach out to one of our experts and let us run through the solution with you. Also, why not try out a free trial within your own environment.